All orders are shipped from our warehouse in Singapore. Local orders will be shipped between 3 to 5 working days. Free shipping for orders above $50 (after discount where applicable). For orders under $50, a shipping fee of $5 is applicable.
For international orders, please email us at firstname.lastname@example.org with more details.
1. Can I request my order to be delivered on a certain date?
Yes, please include in the order comment during checkout under payment method.
2. Are there areas/zones in Singapore you do not deliver to?
We do not deliver to military zones, PO Boxes, offshore Singapore islands, Changi Airport terminals and Sentosa.
3. Can I track my order?
At the moment, we do not offer online tracking for our delivery. To check the status of your order, please contact customer services at email@example.com
4. What if I am not at home when my package arrives?
After 2 unsuccessful attempts, the order will be sent back to our warehouse. You will be contacted for a re-delivery, which will incur additional fee of $5.